WatchGuard x1000 Guia Do Utilizador

Appendix A: Troubleshooting Firebox Connectivity

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WatchGuard Firebox System

You should be able to ping the Firebox again with the same 
IP address you used earlier. At this point, you should be 
able to connect back to the Firebox through System Man-
ager and reinstall the Firebox into the network.

Method 3: Using the Reset Button - Firebox 
Models 500, 700, 1000, 2500, 4500 

You can use the Reset button method only on the Firebox 
models 500, 700, 1000, 2500, and 4500. Before you start, 
assign the IP address of your management station to be on 
the 192.168.253.0 network. Do not use the 192.168.253.1 
address, which is being held by the Firebox as a default. 
The subnet is 255.255.255.0.

It is recommended that you give your computer’s default 
gateway an IP address of 192.168.253.1.

1

Disconnect the Firebox from the network.

2

Start with the Firebox turned off. Hold down the Reset 
button on the back of the Firebox and turn on the 
Firebox power switch. Do not let go of the Reset button 
until you see this light sequence on the front of the 
Firebox:

External light on Triangle: Blinks

Trusted => Optional traffic (Activity): Flashing lights

Sys B: Flickering

Armed: Steady

3

Connect a crossover cable to the management station 
and into the Firebox trusted interface.

4

Open a DOS prompt, and ping the Firebox with 
192.168.253.1. You should get a reply.

5

In Policy Manager, select File => Open => 
Configuration File. Select the configuration file you 
want to load onto the Firebox and load it into Policy 
Manager.