3com nj200 Guia Do Utilizador

47

3Com provides easy access to technical support information through a variety of services. 
This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the most 
recent information, 3Com recommends that you access the 3Com Corporation World 
Wide Web site.

Register for support at support.3com.com/registration/frontpg.pl

3Com offers worldwide product support 24 hours a day, 7 days a week, through the 
following online systems:

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World Wide Web site

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3Com Knowledgebase Web Services

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3Com FTP site

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3Com Connection Assistant

To access the latest networking information on the 3Com Corporation World Wide Web 
site, enter this URL into your Internet browser:

This service provides access to online support information, such as technical documentation 
and a software library, as well as support options that range from technical education to 
maintenance and professional services.

The 3Com Knowledgebase is a database of technical information to help you install, 
upgrade, configure, or support 3Com products. The Knowledgebase is updated daily with 
technical information discovered by 3Com technical support engineers. This 
complimentary service, which is available 24 hours a day, 7 days a week to 3Com 
customers and partners, is located on the 3Com Corporation World Wide Web site at:

Download drivers, patches, software, and MIBs across the Internet from the 3Com public 
FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

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Hostname:  ftp.3com.com

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Username:  anonymous

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Password:  <your Internet e-mail address>