3com nj200 Guia Do Utilizador

      Technical Support

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If you require additional assistance, consult your network supplier. Many suppliers are 
authorized 3Com service partners who are qualified to provide a variety of services, 
including network planning, installation, hardware maintenance, application training, and 
support services.

When you consult your network supplier, have the following information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels

■

Diagnostic error messages

■

Details about recent configuration changes, if applicable

If you are unable to consult your network supplier, see the following section on how to 
contact 3Com.

NOTE: With Web browser software, such as Netscape Navigator and 
Internet Explorer, you do not need a user name and password.

The 3Com Connection Assistant is interactive software that gives you an easy 
to use diagnostic and repair tool. Using this tool makes troubleshooting easier 
and helps you quickly resolve problems. Go to:

to find the utility.

By using the Connection Assistant you can:

■

Automatically check your computer and repair problems

■

Search for solutions for specific hardware or software problems

■

Find answers to your questions about business processes. tasks, and 
applications

■

Connect, via the Internet, to technical support when you need assistance 
with your computer hardware and software

■

Get assistance even if you are not connected to the Internet

For more information about 3Com Connection Assistant, contact your help desk 
directly or visit us at: www.3com.com/connectionassistant