BlackBerry 9310 Guia Do Utilizador

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Error message and cause
Possible solution
Error 200: BlackBerry Device Software 
error
Error 545: Incompatible file system
Try the following actions:
• Reset your smartphone.
• If the error message still appears after you reset your smartphone, reload 
your BlackBerry Device Software. The reload process deletes your 
smartphone data.
• If the error message still appears after you reload your BlackBerry Device 
Software, contact your wireless service provider.
Error 203: Application process 
terminated
Reset your smartphone.
Error 501: Memory corruption
Error 517: Hardware/software conflict
Error 547: Hardware or system issue
Contact your wireless service provider.
Error 513: User attempted to reset the 
smartphone after exceeding the 
maximum number of permitted 
password attempts
When this error occurs, all of your smartphone data is deleted to prevent 
unauthorized access to your information.
If your email account uses a BlackBerry Enterprise Server, your administrator 
might be able to change options that will minimize the chance of this error 
message appearing again. For more information, contact your administrator.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your 
smartphone data.
• If the error message still appears after you reload your BlackBerry Device 
Software, contact your wireless service provider.
Error 576: IT policy issue
Contact your administrator.
Related information
248
287
Reload the BlackBerry Device Software using the BlackBerry Desktop 
Software
Before you begin: Before you reload the BlackBerry Device Software, download and install the latest version of the 
BlackBerry Desktop Software.
User Guide
Applications
244