BlackBerry 9310 Guia Do Utilizador
Service books and diagnostic reports
Run, view, send, or delete a diagnostic
report
To help your wireless service provider or administrator troubleshoot a network connection issue or messaging service issue,
you can run and send a diagnostic report.
you can run and send a diagnostic report.
1.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.
Click Networks and Connections > Mobile Network.
3.
Press the
key > Diagnostics Test.
• To run a report, press the
key > Run.
• To view a diagnostic report, highlight a report. Press the
key > View Report.
• To send a diagnostic report, highlight a report. Press the
key > Email Report or PIN Report.
• To delete a diagnostic report or all diagnostic reports, highlight a report. Press the
key > Delete or Delete
All.
Related information
335
Accept, delete, or restore a service book
Your wireless service provider or administrator might send a service book to your BlackBerry smartphone over the wireless
network to add an additional service or application to your smartphone.
network to add an additional service or application to your smartphone.
1.
On the home screen or in a folder, click the Options icon.
2.
Click Device > Advanced System Settings > Service Book.
3.
Highlight a service book.
4.
Press the
key.
• To accept a service book, click Accept.
• To delete a service book, click Delete.
• To restore a service book, click Undelete.
• To delete a service book, click Delete.
• To restore a service book, click Undelete.
User Guide
Service books and diagnostic reports
334