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DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  
555-230-890  
Issue 3
June 1999
Console Operations 
13
Basic Operation 
To make a call to an outside number, perform the following:
1. Do one of the following:
a. Press the 
START
 button or an idle call appearance button.
You hear a dial tone.
The call appearance lamp goes on.
The Position Available lamp goes off.
b. Press a trunk group select button. Continue with 
Step 3.
The call appearance lamp goes on.
The Position Available lamp goes off.
The trunk group select Busy lamp goes on.
2. Dial the trunk access code or dial the Automatic Route Selection feature 
access code.
3. Listen for the call progress tones. If you hear:
Dial tone, this is a valid trunk access code. Continue with 
Step 4.
Busy or reorder tone, this indicates that there are no outgoing trunks 
available. Press the 
CANCEL
 button and redial, or press the 
RELEASE
 
button and try again later.
Intercept tone, this is an invalid code. Press the 
CANCEL
 button and 
redial, or press the 
RELEASE
 button and try again later.
4. Dial the outside number, and listen for call progress tones. If you hear:
Ringback tone and the call is answered, go to 
Step 5.
 If the call is 
not answered, press the 
CANCEL
 button and redial, or press the 
RELEASE
 button and try again later.
Busy tone or intercept tone, the call cannot be completed as dialed; 
press the 
CANCEL
 button and redial, or press the 
RELEASE
 button and 
try again later.
5. To end the call, press the 
RELEASE
 button.
You are disconnected from the call.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
230890_3.bk  Page 13  Tuesday, April 20, 1999  12:57 PM