Avaya 3910 Guia De Ligação

Before using AT&TCall, you should consult the following sections of this

chapter:

■

■

■

"What Is AT&TCall?," which describes AT&TCall and provides tasks that
you can perform with AT&TCall

"Getting Started," which is a tutorial that shows you how to use
AT&TCall

"Helpful Hints," which provides some "inside" tips and shortcuts that
maximize your time and effort when using AT&TCall

As mentioned previously, AT&TCall is a card file application. To understand
how AT&TCall operates, it is helpful to recall how a card file works. A card file
is a unit that stores separate index cards, which are sorted according to
whatever method you want (usually alphabetical order) and contain specific
information you enter. When you obtain a new card file, it is usually empty.

You must then enter data on a card and add the card to the card file.

Eventually, the card file contains a "bank" of cards. If you want to modify a

card in the card file, you must find the card in the card file, remove it, make
your changes, and then place it back to its position in the bank. If you want to
remove a card, you must locate the card in the card file and remove it (usually,
you throw it away).

Each AT&TCall file can be thought of as being a separate card file unit. Each

AT&TCall file contains separate data entries, which are referred to as "cards."
The collection of these cards is referred to as a "bank." Each AT&TCall file can

contain a maximum of 2000 cards in its bank. These cards are sorted in
whatever manner you specify (via the sort option in the View menu) and
contain specific information that you enter. Figure 4-1 shows an untitled
AT&TCall window displaying a blank card. Figure 4-2 shows the components
of an AT&TCall window.