Gateway 310 aafes Guia Do Utilizador
168
Chapter 12: Troubleshooting
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Liquid spilled in the keyboard
■
If you spilled liquid in the keyboard, turn off your computer and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
Memory
You see a “memory error” message during startup
■
Use PC Doctor or a third-party diagnostic program to help determine if a
memory module is failing. If the memory module is failing, replace it.
memory module is failing. If the memory module is failing, replace it.
You see a “Not enough memory” error message
■
Close all programs, then restart your computer.
Modem
Your modem does not dial or does not connect
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See the jack location for your case in
the Ethernet network jack. See the jack location for your case in
.
■
Make sure that your computer is connected to the telephone line and the
telephone line has a dial tone. Use the setup poster to make sure that the
connections have been made correctly.
telephone line has a dial tone. Use the setup poster to make sure that the
connections have been made correctly.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
in Windows XP, click Start, then click Help and Support.
Type the keyword
memory error in the HelpSpot Search
box
, then click the arrow.