Canon imagePROGRAF iPF9400S Manual

Canon

Troubleshooting

Troubleshooting

Problems Regarding Paper

Problems Regarding Paper

Clearing Jammed Roll Paper ...................................................................................................................... 100

Clearing a Jammed Sheet .......................................................................................................................... 103

Roll paper cannot be inserted into the paper feed slot .............................................................................. 105

Cannot load sheets ..................................................................................................................................... 106

Paper is not cut straight .............................................................................................................................. 106

Paper is not cut ........................................................................................................................................... 106

The media take-up unit continues rotating ................................................................................................. 106

The size of clear film cannot be detected .................................................................................................. 107

Margins are wide ........................................................................................................................................ 107

When printing on thin roll paper, the printed surface becomes scratched ................................................ 107

Clearing Jammed Roll Paper

Clearing Jammed Roll Paper

If roll paper jams, follow the steps below to remove jams.

1

Turn the printer off.

(See "Turning the Printer On and Off.")

→User's Guide

2

Open the Top Cover.

Note

•

If the leading edge of the roll jams in the carriage such as when the paper curls strongly, you may be able to
avoid paper jamming by setting the roll cutting method to Manual and setting the detection of paper leading
edge to [Off].

(See "Specifying the Cutting Method for Rolls.")

→User's Guide

3

If the Carriage is out, move the Carriage out of the
way, away from the paper.

Caution

•

If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the
paper. Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage
to the left edge or if a paper jam occurs during cutting.

Clearing Jammed Roll Paper

iPF9400S

Troubleshooting

Problems Regarding Paper

100