Netgear UTM9S – ProSECURE Unified Threat Management (UTM) Appliance with DSL and Wireless modules Manual De Referência
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12
12.
Troubleshooting and Using Online
Support
This chapter provides troubleshooting tips and information for the UTM. After each problem
description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
•
Is the UTM on?
Go to
•
Have I connected the UTM correctly?
Go to
•
I cannot access the UTM’s web management interface.
Go to
•
A time-out occurs.
Go to
•
I cannot access the Internet or the LAN.
•
I have problems with the LAN connection.
Go to
•
I want to clear the configuration and start over again.
Go to
•
The date or time is not correct.
Go to
•
I need help from NETGEAR.
Go to
Note:
The UTM’s diagnostic tools are explained in