Netgear D6000 – AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit Manual Do Utilizador

Most network devices and routers contain a ping utility that sends an echo request packet to 
the designated device. The device then responds with an echo reply. You can easily 
troubleshoot a network using the ping utility in your computer or workstation. 

You can ping the modem router from your computer to verify that the LAN path to your 
modem router is set up correctly.

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From the Windows taskbar, click the Start button and select Run.

In the field provided, type ping followed by the IP address of the modem router, as in this 

example:

Click the OK button.

A message such as the following one displays:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, one of the following problems might be occurring:

Wrong physical connections

For a wired connection, make sure that the numbered LAN port LED is lit for the port to 
which you are connected.

Check that the appropriate LEDs are on for your network devices. If your modem router 
and computer are connected to a separate Ethernet switch, make sure that the link LEDs 
are lit for the switch ports that are connected to your computer and modem router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and 
configured on your computer. 

Verify that the IP address for your modem router and your computer are correct and that 
the addresses are on the same subnet.