Philips AVENT SCF 870/22 Manual Do Utilizador

Problem

Possible cause

Solution

The ingredients 

are not heated up 

completely.

The pieces in the jar 

are too big, there is 

too much food in the 

jar or you have not 

steamed the food long 

enough.

Cut the food into smaller pieces (2-3cm), decrease 

the amount of food in the jar or select a longer 

steaming time (max. 20 minutes). Check the recipe 

booklet and/or the table in chapter ‘Ingredients and 

steaming times’ to make sure that you select the 

correct steaming time for the ingredients you want 

to steam or the recipe you want to prepare.

The appliance 

does not steam.

You have not put 

water in the appliance.

Switch off the appliance and put the right amount 

of water in the appliance.

You have not put the 

jar on the motor unit 

in the correct position.

Place the jar on the appliance in the correct 

position (see section ‘Steaming’ in chapter ‘Using the 

appliance’).

Steaming takes 

too long or the 

steam function 

does not work at 

all.

There is too much 

scale in the water tank.

Descale the water tank. See chapter ‘Cleaning and 

maintenance’, section ‘Descaling’.

Steam is coming 

out of the filling 

opening.

The lid of the filling 

opening is not closed 

properly.

Close the lid of the filling opening properly (‘click’).

The steam outlet on 

the motor unit is 

blocked by food or by 

scale.

Clean the steam outlet with a pointy object without 

damaging the seal and follow the descaling 

instructions in the future. See chapter ‘Cleaning and 

maintenance,’ section ‘Descaling’.

The steam hole in the 

lid is blocked.

Clean the steam hole in the lid properly.

The steaming light 

goes on again after 

the steaming 

process is finished. 

After some time, 

the appliance 

buzzes again.

You have 

accidentally left the jar 

on the base for more 

than 10 minutes 

without switching off 

the appliance.

Switch off the appliance within 10 minutes after the 

steaming process is finished and then blend the 

food or remove it from the jar.

The blade unit or 

motor unit is 

blocked.

There is too much 

food in the jar.

Switch off the appliance and process a smaller 

quantity. Do not fill the jar beyond the top edge of 

the green blade unit.

The motor unit 

gives off an 

unpleasant smell 

during the first 

few times of use.

This is normal.

If the appliance continues to give off this smell after 

you have used it a few times, check whether the 

processing quantity and processing time are correct. 

See chapter ‘Ingredients and steaming times’.

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