Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

15. Click Resume Recording and enter the remaining macro keystrokes, 

shown below.

16. The macro is now complete. To test it, click Playback.

You can make changes to the macro in the edit window, and you can test 
the changes by clicking Playback.

You might see multiple [ALT] entries in the macro. These are 

extraneous and can be deleted. If left in the macro, they will not cause 
errors.

17. Once you are satisfied with the macro, click OK to save it and add it to the 

list of available macros that can be selected as actions.

18. Select the new macro and click OK. 

The Work Flow Setup window appears. Notice that the macro has been 
added to the list of actions for the selected rule and event.

The following text appears in the Macro Editor dialog box:

[APPLICATION:RCTRL_RENWND32=INBOX - MICROSOFT OUTLOOK]

[ALT] V

G

O

[ALT] T

D

[APPLICATION:RCTRL_RENWND32=ADVANCED FIND]

[ALT] C

[DATA FIELD:CALLING#]

[ALT] I

P

[ALT] N

ALT-I

Selects the In field

P

Toggles to the Phone number fields 
only option

ALT-N

Clicks the Find Now button

Press F2 (or whichever key 
has been set up as the macro 
hot key)

Pause macro recording and bring up the 
Macro Recording Suspended dialog 
box