Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

2. Choose a VoIP monitor from the Monitor Server dropdown list. 

You can right-click anywhere in a device’s row to pop up the Select a VoIP 
Monitor Server dialog box from which to choose a VoIP Monitor server.

The device is now assigned to that VoIP Monitor server.

X To assign multiple devices to a specific VoIP Monitor server:

1. Use standard Windows multiple selection techniques to assign more than 

one device to a specific VoIP Monitor server:

■

Shift-Click to select a range of contiguous devices, then right-click 
the selected devices to display the Select a VoIP Monitor Server 
dialog box.

■

Ctrl-Click to select non-contiguous devices, then right-click the 
selected devices to display the Select a VoIP Monitor Server 
dialog box.

2. Choose the VoIP Monitor server from the dropdown list, and then click OK.

The devices you selected are now assigned to that VoIP Monitor server.

The Remove button in the VoIP Monitor window enables you to remove a VoIP 
Monitor server from Directory Services.

Remove a VoIP Monitor server only if you intend to uninstall (or already have 
uninstalled) the VoIP Monitor server permanently. The Remove function enables 
you to clean up Directory Services.

Removing a VoIP Monitor server can result in devices becoming 

unmonitored.

X To remove a VoIP Monitor Server from Directory Services:

1. Click the Remove button in the VoIP Monitor window.

The Select a VoIP Monitor Server dialog box appears.

2. Choose a VoIP Monitor server from the dropdown list, and then click OK.

The selected server is removed from Directory Services.

X To restore a removed VoIP Monitor Server back into Directory Services:

1. Stop and then restart the removed VoIP Monitor server from the Windows 

Services dialog box.

2. Stop and then restart Desktop Administrator.