Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

X To configure outgoing calls:

■

Enter information and check or uncheck the appropriate check boxes on 
the Outgoing Calls tab as desired, and then click Apply to save your 
changes.

Local area code

Enter the local 3-digit area code.

Advanced Dialing…

Click to configure advanced internal and external 
dialing. (See page 3-8.)

Prefixes

• Local line access code. Enter the number 

required to access an outside local line

• Long distance line access code. The number 

required to access an outside long distance line

• Ensure a 1 on long distance calls. Check to 

automatically add a 1 at the beginning of a long 
distance phone number

• Use area code for toll calls within the area code. 

Check to automatically add the local area code to 
any calls dialed to numbers not included in the 
local exchange list.

• Use area code for local calls. Check to 

automatically add the local area code to any calls 
dialed to numbers included in the local exchange 
list.

Local exchanges

Check All exchanges are local or click Add to build 
a list of exchanges for which it is NOT necessary to 
add a 1 before dialing