Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Work Flow
February 24, 2005
3-33
Figure 3-18.
Work Flow Setup window.
Window Section
Description
Events
Select the occurrence to associate with rules and
actions.
actions.
Rules
(of current Event)
(of current Event)
Specify the rules to associate with the selected
event.
event.
Actions
(of current Rule)
(of current Rule)
Specify the actions to associate with the selected
rule.
rule.
Current Rule Conditions Enable Rule. Check to put the rule into effect.
Execute Actions When. Check either Any Condition
is True or All Conditions are True. This sets the data
conditions for the rule to “Or” or “And” statements.
is True or All Conditions are True. This sets the data
conditions for the rule to “Or” or “And” statements.
Data Field Conditions. Specify up to 3 data field
conditions set up for the rule. Click the Edit button
next to each condition to create or edit it.
conditions set up for the rule. Click the Edit button
next to each condition to create or edit it.