Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
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February 21, 2013
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Enter the correct peripheral ID for your system. The peripheral ID is used by
services to filter information such as agents and skills. You can find the
peripheral ID for your system by using PG Explorer in the Unified ICM
Configuration Manager.
services to filter information such as agents and skills. You can find the
peripheral ID for your system by using PG Explorer in the Unified ICM
Configuration Manager.
NOTE: If you change the peripheral ID, you must restart the Sync
service, the Enterprise service, and the BIPPA service to ensure that
the change is registered with them properly.
service, the Enterprise service, and the BIPPA service to ensure that
the change is registered with them properly.