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Cisco UCS B420 M4 Blade Server
CONFIGURING the SERVER
35
You can choose a service listed in 
.
Unified Computing Drive Retention Service
With the Cisco Unified Computing Drive Retention (UCDR) Service, you can obtain a new disk 
drive in exchange for a faulty drive without returning the faulty drive. In exchange for a Cisco 
replacement drive, you provide a signed Certificate of Destruction (CoD) confirming that the 
drive has been removed from the system listed, is no longer in service, and has been destroyed.
Sophisticated data recovery techniques have made classified, proprietary, and confidential 
information vulnerable, even on malfunctioning disk drives. The UCDR service enables you to 
retain your drives and ensures that the sensitive data on those drives is not compromised, which 
reduces the risk of any potential liabilities. This service also enables you to comply with 
regulatory, local, and federal requirements. 
If your company has a need to control confidential, classified, sensitive, or proprietary data, you 
might want to consider one of the Drive Retention Services listed in 
Table 24
  UCS Computing Combined Support Service
Product ID (PID)
Service 
Level 
GSP
On 
Site?
Description
CON-NCF2-
B420M4
NCF2
No
CMB SPT SVC 24X7X2 UCS B420 M4 Blade Server
CON-NCF2P-
B420M4
 NCF2P
Yes
CMB SPT SVC 24X7X2OS 
UCS B420 M4 Blade Server
CON-NCF4P-
B420M4
 NCF4P
Yes
CMB SPT SVC 24X7X4OS 
UCS B420 M4 Blade Server
CON-NCF4S-
B420M4
 NCF4S
Yes
CMB SPT SVC 8X5X4OS 
UCS B420 M4 Blade Server
CON-NCFCS-
B420M4
 NCFCS
Yes
CMB SPT SVC 8X5XNBDOS 
UCS B420 M4 Blade Server
CON-NCFE-
B420M4
 NCFE
No
CMB SPT SVC 8X5X4 
UCS B420 M4 Blade Server
CON-NCFP-
B420M4
 NCFP
No
CMB SPT SVC 24X7X4 
UCS B420 M4 Blade Server
CON-NCFT-
B420M4
 NCFT
No
CMB SPT SVC 8X5XNBD 
UCS B420 M4 Blade Server
NOTE:  Cisco does not offer a certified drive destruction service as part of this 
service.