Cisco Cisco Unified MeetingPlace for IBM Lotus Notes Guia De Configuração Rápida
Troubleshooting Video Issues for Cisco Unified MeetingPlace
How to Resolve Problems with Video Connections
3
Step 11
Return to the Media Server Administration, which is in a different browser window from the Media
Server Administrator (MSA).
Server Administrator (MSA).
Step 12
Click Resource Management > MCU in the sidebar.
Step 13
Repeat
through
for each audio blade (MCU) in the Media Server.
Checking Video Licenses
Procedure
Step 1
Log in to the Administration Center.
Step 2
Click Maintenance > Licenses > Licenses Summary.
Step 3
Verify that the correct video licenses are installed and enabled on your system.
If necessary, reinstall licenses.
Related Topics
•
Planning the Capacity of your Cisco Unified MeetingPlace System module in the Planning Guide
for Cisco Unified MeetingPlace
for Cisco Unified MeetingPlace
•
module
How to Resolve Problems with Video Connections
•
•
Video Does Not Work
Problem
Video does not work, but audio does.
Solution
Try pressing the hold button and then the resume button on the phone. This can sometimes clear
up transient problems related to video.
Possible Cause
The meeting scheduler cannot host video meetings, so video is not enabled for the
meeting.
Solution
Check the
setting in the user profile of the meeting scheduler.
Possible Cause
In Cisco Unified Communications Manager, the
for the
SIP trunk to Cisco Unified MeetingPlace is configured to use RFC 2833.
Solution
Set the
field to No Preference.