Cisco Cisco Agent Desktop 8.5 Referências técnicas
Cisco CAD Service Information 7.0(2)
24
31-Mar-06
Enterprise Service
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\Enterprise Server\
IP Phone Agent Service
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\IPPA\
Table 5.
Enterprise Service registry entries
Key
Value
Type
Description
Setup
Max Wait Time
*
* These registry keys need to be created only if there are timing issues when an agent requests data
from the Enterprise service and the Enterprise service does not have the data yet.
dword
Maximum time, in milliseconds, to
wait for enterprise data. Default =
100.
wait for enterprise data. Default =
100.
Initial Time
*
dword
Number of milliseconds to wait
after the first request for
enterprise data, if data is not
guaranteed. Default = 10.
after the first request for
enterprise data, if data is not
guaranteed. Default = 10.
Increment
*
dword
Number of milliseconds to add to
the retry time at each interval, if
data is not guaranteed. Default =
20.
the retry time at each interval, if
data is not guaranteed. Default =
20.
Retry Sleep
Interval
Interval
*
dword
Number of milliseconds used to
calculate the interval for retry
attempts, if call is not known to
enterprise. The interval is
calculated by (retry sleep interval
× retry attempt). Default = 150.
calculate the interval for retry
attempts, if call is not known to
enterprise. The interval is
calculated by (retry sleep interval
× retry attempt). Default = 150.
Table 6.
IP Phone Agent service registry entries
Key
Value
Type
Description
Config
Tomcat Home
string
Location of the Tomcat
webserver files
webserver files