Cisco Cisco Agent Desktop 8.5 Referências técnicas
Cisco CAD Service Information 7.0(2)
6
31-Mar-06
CAD 7.0 Applications
CAD 7.0 includes the following applications:
User Applications
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Cisco Desktop Administrator
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Cisco Agent Desktop
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Cisco Supervisor Desktop
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Cisco IP Phone Agent
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Cisco Desktop Monitoring Console
Services
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Chat Service
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Directory Services
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Enterprise Service
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IP Phone Agent Service
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LDAP Monitor Service
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Licensing & Resource Manager Service
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Recording & Playback Service
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Recording & Statistics Service
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Sync Service
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Voice-Over IP Monitor Service