Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide 7.1
32
November 2006
Figure 17.
Alternating in a conference call.
2. Enter the phone number of the person you want to add to the conference call
in the Name: Number field, and then click Dial.
When the phone rings, the Dial button changes to the Add to Conf. button.
Wait for Party B to answer the phone.
Wait for Party B to answer the phone.
3. Click Alternate to speak to the conference, and then click Alternate again to
speak to Party B.
You may continue clicking Alternate to switch between the conference and
Party B. When you speak to one party, the other party is on hold.
Party B. When you speak to one party, the other party is on hold.
4. Click Add to Conf.
Party B is added to the conference call.