Cisco Cisco Agent Desktop 10.0 Guia Da Instalação

Cisco CAD Installation Guide

26

October 16, 2015

System Requirements

CAD 10.0 is integrated into the following Unified Contact Center Enterprise and Hosted 
environments. 

Table 7. 

Supported Unified CCE Versions

CAD Version

Unified CCE Version

10.0(1)

10.0

10.0(1a)

*

* Release 10.0(1a) is superseded by Release 10.0(1b). 

10.0, 10.5

10.0(1b)

10.0, 10.5

10.0(2)

10.0, 10.5, 11.0

 

Consult the following documents for the most current compatibility and requirements 
information:

■

■

■

These documents can be found on the Cisco website at this location:

Operating Environment

Consult the Hardware and System Software Specification (Bill of Materials) for Cisco 
Unified ICM/Contact Center Enterprise & Hosted for the most current hardware and 
system software requirement information.