Cisco Cisco Unified Customer Voice Portal 11.0(1)

Managing Reporting Users

The Unified CVP Database Administrator should create reporting users to run reports against
the Reporting database. Reporting users should have read-only access to the Reporting database,
so they cannot accidentally modify the database schema or data.

Adding New Reporting Users

To add a new reporting user to the Reporting Server:

Choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Select a Reporting Server by clicking on the link in its name field or by clicking the radio button
preceding it and then clicking Edit.

You can also search for a Reporting Server.

The Edit Reporting Server Configuration window opens.

Select the Database Administration menu in the toolbar, then select Manage Reporting Users.

The Reporting Server: Manage Users window opens, listing the IP address and host name for
the currently selected Reporting Server.

In the Manage Users pane, click Add User.

Enter the name for the user in the Username field.

Enter a password for the new user in the Password field.

Retype the password in the Reconfirm Password field.

Enter the Unified CVP Database Administrator's password in Database Administrator Password
field.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)