Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
CAD 6.0(2) Installation Guide
1-16
26-July-06
Large Configuration
In this configuration, all the CAD services are co-resident with CTI OS. This
configuration is not fault-tolerant.
configuration is not fault-tolerant.
The large configuration supports up to 32 simultaneous recordings/playbacks. To
support up to 80 simultaneous recordings/playbacks, the Recording & Playback
service must be moved off-board to a dedicated server.
support up to 80 simultaneous recordings/playbacks, the Recording & Playback
service must be moved off-board to a dedicated server.
Figure 1-3.
Dual box configuration.
CTI OS
Base Services
VoIP Monitor Service
Rec & Playback Service
ICM PG
CTI OS
Rec & Playback service
moved to dedicated server
(supports up to 80
simultaneous
recordings/playbacks)