Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
System Configurations
26-July-06
1-17
Medium Fault Tolerant Configuration
This configuration is a fault-tolerant version of the Medium Configuration. There
are instances of all the services on a secondary PG/CTI OS server that back up
the primary instances.
are instances of all the services on a secondary PG/CTI OS server that back up
the primary instances.
The medium fault tolerant configuration supports only up to 32 simultaneous
recordings/playbacks. To support up to 80 simultaneous recordings/playbacks,
the Recording & Playback service must be on a dedicated server.
recordings/playbacks. To support up to 80 simultaneous recordings/playbacks,
the Recording & Playback service must be on a dedicated server.
Figure 1-4.
Fault tolerant single box configuration.
Active Services:
ICM PG
CTI OS
Base Services
VoIP Monitor Service
Rec & Playback Service
Server A
Server B
Standby Services:
ICM PG
CTI OS
Base Services
VoIP Monitor Service
Rec & Playback Service
Rec & Playback service
moved to dedicated server
(supports up to 80
simultaneous
recordings/playbacks)
Rec & Playback service
moved to dedicated server
(supports up to 80
simultaneous
recordings/playbacks)