Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

3. Identify if this is a System IPCC installation.

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If you answer Yes, then default peripheral IDs are automatically set to 
1000, and agents and supervisor login by name becomes the only login 
option (login by login ID is disabled).

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If you answer No, then peripheral IDs remain at the default 5000 and 
agents and supervisors can log in by login name or login ID, as 
configured in Cisco Desktop Administrator.

The Configuration Setup tool appears, with the CallManager node selected 
(see 

4. Complete the fields in each window, using the right arrow on the toolbar to 

move forward to the next window. 

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You cannot move forward until all required information is entered. 

■

You cannot skip a window.

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You can go backwards at any time to revisit a previous window. 

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The Save button is not enabled until all windows are completed.

5. When you have completed all windows in the tool, click Save on the toolbar 

or choose File > Save.

When the data is successfully saved, the program ends itself automatically. 

NOTE:  The save process may take several minutes.

1. Configuration Setup starts automatically and displays the CAD Directory 

Services dialog box (see 

). 

2. Enter the IP address of the primary Directory Services and then click OK.

A dialog asking you if you want to set up Directory Services replication 
appears (see 

).