Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide 7.0
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31-Mar-06
IP IVR Window
Figure 13.
IP IVR window.
Enter the host name or IP address of the IP IVR.
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If you have only one IP IVR, enter the information in the Side A section.
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If you are also using a redundant IP IVR in a duplexed environment, enter the
location of the redundant IP IVR in the Side B section.
location of the redundant IP IVR in the Side B section.