Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

NOTE:  You must obtain the most recent version of DABackupTool 
from the Cisco Software Center Downloads page for Cisco Agent 
Desktop. The version on your CAD 4.6 installation CD is no longer 
valid.

2. Uninstall CAD 4.6.

3. Install CAD 7.0. 

The backed-up data is restored through the CAD Configuration Setup tool:

■

The configuration files backed up with DABackupTool are restored by 
entering the location of the backup file in the Restore Backup Data 
window.

■

The Recording & Statistics database backed up with BackupDB is 
restored by selecting “Restore From” and entering the location of the 
backup file in the Recording & Statistics Service Database window.

Follow these steps to upgrade CAD 6.0 to CAD 7.0.

1. Run the following utilities to back up CAD 6.0 data:

■

CFBRTool to back up configuration data and recordings. You must run 
this utility twice: once to back up the configuration data, and once to 
back up recordings. Save each backup to a different location.

■

BackupDB to back up the Recording & Statistics database.

2. Uninstall CAD 6.0.

3. Install CAD 7.0.

The backed-up data is restored through the CAD Configuration Setup tool:

■

The configuration data backed up with CDBRTool is restored by entering 
the location of the backup file in the Restore Backup Data window.

■

The Recording & Statistics database backed up with BackupDB is 
restored by selecting “Restore From” and entering the location of the 
backup file in the Recording & Statistics Service Database window.

4. Run CDBRTool and restore the recordings you backed up in Step 1.

CAD 7.0 can be upgraded to a newer version of CAD 7.0 by installing the new version 
over the old version. Configuration data and recordings are preserved during the 
upgrade and do not need to be backed up.