Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

March 25, 2013

33

Before You Install CAD 7.6

Overview

Before you install CAD 7.6, you must complete the following tasks.

■

Configure agents in Unified ICM.

■

Prepare user accounts and permissions for CAD to integrate with other 
Unified CCE components.

These tasks are described below.