Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Cisco CAD Installation Guide

March 25, 2013

using the CDBRTool utility. See

for more information.

NOTE: If you are running Cisco Security Agent (CSA) on your CAD base
services server, shut it down before running BackupDB on the server.
If CSA is running when you launch BackupDB, the backup will fail.

To run BackupDBcomplete the following steps:

1. Log in to the server hosting the Recording and Statistics service.

NOTE: On a redundant system, do this on the Side A server. You can
obtain the IP address of the Side A server by running CAD
Configuration Setup and noting the IP addresses in the Replication
Setup window.

2. In a command window, navigate to C:\Program Files\Cisco\Desktop\db. This

is the default location for the BackupDB utility.

3. At the prompt, run the following command.

BackupDB <dbUser> <dbPassword> <server> "<dir>"

Use the following values.

4. Press Enter. The utility backs up the database to a file named Cadbkp.dat in

the folder you specified. The results of running the utility are written to a log
file named db.backup.fcrassvr.sql.log in C:\temp.

Any value may be used.

Any value may be used.

The hostname of the server on which the database is
located, or the local loopback IP address of 127.0.0.1.

<dir>

The absolute path for the directory in which the backup
file is to be saved. <dir> must be a local drive. The
quotation marks are necessary only if the path has
spaces in it.

NOTE: The directory must exist before you run this
command or it will fail.