Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
March 25, 2013
33
3
Before You Install CAD 7.6
Overview
Before you install CAD 7.6, you must complete the following tasks.
■
Configure agents in Unified ICM.
■
Prepare user accounts and permissions for CAD to integrate with other
Unified CCE components.
Unified CCE components.
These tasks are described below.