Cisco Cisco Agent Desktop 8.0 Guia Da Instalação
Installing Desktop Applications
August 8, 2012
79
Installing Agent Desktop and Supervisor Desktop
To install Agent Desktop and Supervisor Desktop:
1. From the desktop on which you want to install Agent Desktop or Supervisor
Desktop, access the following URL, where <CAD server> is the IP address of
the server on which the CAD base services are installed:
the server on which the CAD base services are installed:
http://<CAD server>:8088/TUP/CAD/Install.htm
The Cisco Agent Desktop, Cisco Supervisor Desktop, and Cisco Agent
Desktop—Browser Edition Installation web page appears (
Desktop—Browser Edition Installation web page appears (
).
2. Follow the instructions on the web page to install the selected application.
Installation Notes
■
When you install Supervisor Desktop, Agent Desktop is installed
automatically. Both applications are needed for a supervisor to use all the
functionality of Supervisor Desktop.
automatically. Both applications are needed for a supervisor to use all the
functionality of Supervisor Desktop.
■
If you attempt to install Supervisor Desktop on a computer that already hosts
Agent Desktop, you will receive error messages that a conflicting application
has been detected. You must first uninstall Agent Desktop to avoid this.
Agent Desktop, you will receive error messages that a conflicting application
has been detected. You must first uninstall Agent Desktop to avoid this.
Figure 26.
Agent Desktop, Supervisor Desktop, and CAD-BE installation web page