Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
14
August 8, 2012
Desktop Administrator
The following table lists the features that are available in each feature level of Desktop
Administrator. Features that are not listed here are in all three feature levels.
Administrator. Features that are not listed here are in all three feature levels.
Table 5.
Desktop Administrator features
Feature
Standard Enhanced Premium
Cisco Unified Presence integration
●
●
●
Configuration of Agent Desktop integrated
browser
browser
●
Configuration of Agent Desktop, IP Phone Agent,
and CAD-BE interfaces
and CAD-BE interfaces
●
●
Configuration of CAD-BE integrated browser
●
●
Configuration of work flows
●
●
HTTP Get work flow action for CAD-BE
●
●
HTTP Post and Get work flow actions for
Agent Desktop
Agent Desktop
●
IPC Receive action event
●
Time of day event and data condition
●
Timer action
●
●