Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

August 8, 2012

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Requirements

System Configurations

Supported system configurations are documented in the Cisco IP Contact Center 
Solution Reference Network Design (SRND), available for download on 

.

Citrix and Microsoft Terminal Services Environments

CAD is supported in Citrix and Microsoft Terminal Services environments. For more 
information, see the document, Integrating CAD with Citrix MetaFrame Server or 
Microsoft Terminal Services.