Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Cisco CAD Installation Guide

84

August 8, 2012

Previous Version Hot Fixes and Service Releases

If you have any CAD hot fixes or service releases for previous versions installed, 
uninstall them before upgrading to CAD 7.5. 

Hot fixes can be identified by their listing in the Add/Remove Programs utility in 
Windows Control Panel. The listing follows the format:

■

Hot Fix [number] for: [installed CAD bundle(s)]

■

Desktop SR [number]

For instance, 

■

Hot Fix 01 for: Servers, Admin

■

Desktop SR 02

Service releases can be identified by their listing in the Add/Remove Programs utility 
in Windows Control Panel. The listing follows the format:

■

CAD Service Release

■

CAD Clients Service Release

Changing Feature Levels in an Upgrade

If you are changing feature levels (for instance, changing from CAD Standard to CAD 
Premium), you must run Unified CCE License Administration (LicenseAdmin.exe) after 
the upgrade is completed and then restart the BIPPA service.

NOTE:  Licensing your software can only be completed by a Cisco 
channel partner or Cisco Professional Services.

As a best practice, after you change feature level, back up your system at the new 
feature level. Then, delete any backups you made before changing the feature level.

For information on the features provided at each feature level, see 

1. On the computer that hosts the CAD services, navigate to the folder 

C:\Program Files\Cisco\Desktop\bin.

2. Run LicenseAdmin.exe to start Unified CCE License Administration.

3. In the Unified CCE License Administration window, click License URL. Your 

web browser starts and opens the secured licensing website at 
http://209.46.83.138/sws/ciscoLicense/LicenseRegister.html.