Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
48
August 8, 2012
Configuring a Single Server or Primary Server in a Replicated System
Complete the following procedure if you are running CAD Configuration Setup in Initial
Mode on a single server system or on the primary server in a replicated system.
Mode on a single server system or on the primary server in a replicated system.
To enter configuration data in Initial Mode on the primary Base services computer:
1. Configuration Setup starts automatically and displays the CAD Directory
Figure 5.
CAD Directory Services dialog box.
2. Enter the IP address of the primary Directory Services and then click OK.
3. If Configuration Setup does not detect that it is installed in a System IPCC
Environment, a dialog box appears, prompting you to indicate whether this is a
System IPCC installation.
System IPCC installation.
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If you answer Yes, then default peripheral IDs are set to 1000, and agents
and supervisor login by name becomes the only login option (login by
login ID is disabled).
and supervisor login by name becomes the only login option (login by
login ID is disabled).
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If you answer No, then peripheral IDs are set to 5000 and agents and
supervisors can log in by login name or login ID. This option is configured
later in Cisco Desktop Administrator.
supervisors can log in by login name or login ID. This option is configured
later in Cisco Desktop Administrator.
The Configuration Setup tool appears, with the CallManager node selected.
4. Complete the fields in each window, using the right arrow on the toolbar to
move forward to the next window.
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You cannot move forward until all required information is entered.
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You cannot skip a window.
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You can go backwards at any time to revisit a previous window.
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The Save button is not enabled until all windows are completed.