Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
122
March 31, 2014
Backup and Restore Notes
■
Voice contact work flows that were enabled before a backup might be
disabled after a restore. The work flows can be re-enabled in Desktop
Administrator.
disabled after a restore. The work flows can be re-enabled in Desktop
Administrator.
■
CDBRTool creates files with the same name in every backup you run. If you
want to keep multiple backups, they must be written to different folders. If the
backup is written to the same folder, the existing files will be overwritten by
the most recent backup.
want to keep multiple backups, they must be written to different folders. If the
backup is written to the same folder, the existing files will be overwritten by
the most recent backup.
■
Files created by the backup and restore tools on a localized system must not
be modified or saved using Microsoft WordPad or Notepad. These editors will
corrupt the file when saved.
be modified or saved using Microsoft WordPad or Notepad. These editors will
corrupt the file when saved.
/R /A
Restore audio files.
/B /C
Back up server types, DSNs, and LCC from the company level.
/R /C
Restore server types, DSNs, and LCC from the company level.
/R /P
Overlay existing data with data from the folder specified by
<pathname>
<pathname>
/B /D
Deprecated. Do not use.
/R /D
Table 13.
CDBRTool switches (use with TAC guidance only) (cont’d)
Switches
Description