Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
62
March 31, 2014
CTI Server (Unified CM)
Figure 9.
CTI Server (Unified CM)
Enter the hostname or IP address, port number, and peripheral ID of the Unified ICM
CTI Server associated with the Unified CM or Unified CM cluster.
CTI Server associated with the Unified CM or Unified CM cluster.
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If the CTI Server is entered with a hostname in Unified ICM, enter a hostname.
If it is entered as an IP address, enter an IP address. Mixing hostname and IP
address between Unified ICM and the CAD Configuration Setup utility can
result in failing to display enterprise data in desktop applications.
If it is entered as an IP address, enter an IP address. Mixing hostname and IP
address between Unified ICM and the CAD Configuration Setup utility can
result in failing to display enterprise data in desktop applications.
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If you have only one Unified ICM CTI server, enter the information in the Side A
section.
section.
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If you are also using a redundant Unified ICM CTI server in a replicated
environment, enter the location of the redundant Unified ICM CTI server in the
Side B section.
environment, enter the location of the redundant Unified ICM CTI server in the
Side B section.