Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
64
March 31, 2014
CTI OS
Figure 10.
CTI OS
Enter the hostname or IP address and port number of the CTI OS (Computer Telephony
Integration Object Server).
Integration Object Server).
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If you have only one CTI OS, enter the information in the CTI OS A section.
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If you are also using a redundant CTI OS in a replicated environment, enter
the location of the redundant CTI OS in the CTI OS B section.
the location of the redundant CTI OS in the CTI OS B section.
If you are running the CAD Configuration Setup utility for a second time to modify your
setting, the following question appears: “Is the CTI OS Security Setting Enabled.”
Select Yes or No. If you choose Yes, ensure that CTI OS security is enabled on the
CTI OS server. Then follow the procedures in
setting, the following question appears: “Is the CTI OS Security Setting Enabled.”
Select Yes or No. If you choose Yes, ensure that CTI OS security is enabled on the
CTI OS server. Then follow the procedures in