Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
70
March 31, 2014
NOTE: Use the Host Name fields to connect to the database. The IP
Address fields should not contain any data and are provided for
troubleshooting purposes only.
Address fields should not contain any data and are provided for
troubleshooting purposes only.
NOTE: If you select SQL Server database, you must have SQL Server
2005 installed on both server (see
2005 installed on both server (see
). If you do not have SQL Server 2005
installed, you must choose flat files.
You can switch from a flat files data store to a SQL Server data store at a later
time. You must install and configure SQL Server. Then run the CAD
Configuration Setup utility and configure SQL Server with this node. Then you
can use the Data Migration Tool to move data into the new SQL Server
installation.
time. You must install and configure SQL Server. Then run the CAD
Configuration Setup utility and configure SQL Server with this node. Then you
can use the Data Migration Tool to move data into the new SQL Server
installation.
Select NT authentication, then complete the following fields:
NOTE: It is strongly recommended that you select NT authentication.
SQL authentication appears for troubleshooting purposes only.
SQL authentication appears for troubleshooting purposes only.
■
Instance Name: Enter the CAD SQL instance name.
■
Database Directory (appears starting in CAD 8.5(2)): Enter the directory path
to the CAD SQL instance database.
to the CAD SQL instance database.
All SQL instances are installed to a default location. CAD assumes the SQL
instance it is using is installed to this default location. However, the CAD SQL
instance might be installed to a different location, which you must specify
here.
instance it is using is installed to this default location. However, the CAD SQL
instance might be installed to a different location, which you must specify
here.
If you use a database directory that is not the default you must change it on
both servers. It will not populate automatically to the other server.
both servers. It will not populate automatically to the other server.
■
Login ID/Password: Enter the login ID and password for the CAD SQL instance
database. The user must have read privileges for the database.
database. The user must have read privileges for the database.
NOTE: The password cannot contain the following special characters:
: & | = ; <
: & | = ; <
The user must also have an account on the ICM Admin Workstation computer.
NOTE: If you selected NT Authentication for the ICM Admin
Workstation database on the ICM Admin Workstation Database node,
and select NT Authentication for the Recording and Statistics
database here, then the username and password entered on the ICM
Workstation database on the ICM Admin Workstation Database node,
and select NT Authentication for the Recording and Statistics
database here, then the username and password entered on the ICM