Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Using the Integrated Browser
September 2011
59
Browser Toolbar
The browser toolbar allows you to navigate among web pages you view, refresh a 
current page, and return to your home page.
Accessing Work Sites
Your administrator can set up a list of frequently-used websites. These “favorites” 
appear in the Work Sites box. You can select a website from this drop-down list to 
access it quickly, without having to type in its web address.
Accessing Other Websites
Your administrator can configure the browser to include the optional Address field. 
This enables you to access a website that is not listed in the Work Sites box.
NOTE:  The first tab, which is reserved for web pages the supervisor 
pushes to you, never has an Address field on it. The Address field 
appears only on the other tabs.
If you access a website that uses popup windows, those popups will create new 
browser tabs. You can add up to 15 browser tabs for these popup windows even 
though the integrated browser is limited to a maximum of 6 tabs. 
The popup window browser tabs can be closed by clicking the Close button in the 
upper right corner of the tab. If you access enough popup windows to exceed the 
maximum of 15, the additional popups will use the default browser.
Table 18. 
Browser toolbar buttons and shortcut keys 
Icon
Name
Shortcut
Description
Back
Alt+left arrow
Returns you to the last page you viewed.
Forward
Alt+right 
arrow
Takes you to the page you viewed before clicking the 
Back button.
Stop
Esc
Stops the browser from loading a web page.
Refresh
F5
Refreshes the current web page.
Home
Alt+Home
Returns you to your predefined home page.
Next tab
Ctrl+Shift+T
Takes you to the next tab.
Address
Alt+D
Moves the cursor to the Address field (if configured).
Browser
Ctrl+Shift+B
Moves the cursor to the browser pane.
Work Sites
Alt+W
Moves the cursor to the Work Sites field.