Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide
14
December 4, 2012
3. Select the Mobile Agent Mode check box. The Mobile Agent Login window
appears (
).
4. In the Mobile Agent Parameters section, select the call mode you want to use
and type your phone number in the Mobile Agent Phone Number field.
NOTE: Enter only numbers in the Mobile Agent Phone Number field. This field
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
5. Click OK or press Enter to log in. Agent Desktop starts and is automatically
minimized.
Login Notes
■
The Login Name field has a maximum of 32 characters. The Login ID,
Extension, and Password fields have a maximum of 12 characters.
Extension, and Password fields have a maximum of 12 characters.
■
When you log in, you might see the error message, “A licensing error has
occurred. Please see your administrator.” This generally appears when all
Agent Desktop software licenses are in use. For this reason, it is important
occurred. Please see your administrator.” This generally appears when all
Agent Desktop software licenses are in use. For this reason, it is important
Figure 4.
Mobile Agent Login window