Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
14
June 2007
Related CAD Documentation
The following documents contain additional information about CAD 7.2:
■
Cisco CAD Installation Guide
■
Cisco Agent Desktop User Guide
■
Cisco Agent Desktop—Browser Edition User Guide
■
Cisco Supervisor Desktop User Guide
■
Cisco IP Phone Agent User Guide
■
Mobile Agent Guide for Cisco Unified CC Enterprise
■
Cisco CAD Service Information
■
Integrating CAD Into a Citrix MetaFrame Presentation Server or Microsoft
Terminal Services Environment
Terminal Services Environment
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also
provides several ways to obtain technical assistance and other technical resources.
These sections explain how to obtain technical information from Cisco Systems.
provides several ways to obtain technical assistance and other technical resources.
These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
Configure task buttons for Agent Desktop
toolbar
toolbar
×
×
Configure CAD integrated browser
×
Configure CAD-BE integrated browser
×
×
Time of day event and data condition
×
CAD agent work flow HTTP Post/Get
action
action
×
CAD-BE agent work flow HTTP Post/Get
action
action
×
×
IPC Receive event
×
Table 1.
Cisco Desktop Administrator feature levels — <Emphasis>Continued
Feature
Standard
Enhanced
Premium