Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Setting Up an ANI-Based Screen Pop
June 2007
179
The Macro Editor dialog box minimizes.
13. Use your mouse to maximize Outlook and begin typing the following macro
keystrokes; the Macro Recorder records your keystrokes.
14. Click Insert Data.
The Select a Data Field dialog box appears.
15. Select the CALLING# data field from the list, and then click OK.
The Macro Recording Suspended dialog box appears.
16. Click Resume Recording and enter the remaining macro keystrokes, shown
below.
17. The macro is now complete. To test it, click Playback.
You can make changes to the macro in the edit window, and you can test the
changes by clicking Playback.
changes by clicking Playback.
Macro Keystrokes
Action
ALT-V
Access the View menu
G
Select Go to…
O
Select Contacts
ALT-T
Access the Tools menu
D
Select Advanced Find
ALT-C
Moves the cursor to the Search for the
word(s) field
word(s) field
Press F2 (or whichever key
has been set up as the
macro hot key)
has been set up as the
macro hot key)
Pause macro recording and bring up the
Macro Recording Suspended dialog box
Macro Recording Suspended dialog box
Macro Keystrokes
Action
ALT-I
Selects the In field
P
Toggles to the Phone number fields only
option
option
ALT-N
Clicks the Find Now button
Press F2 (or whichever key
has been set up as the
macro hot key)
has been set up as the
macro hot key)
Pause macro recording and bring up the
Macro Recording Suspended dialog box
Macro Recording Suspended dialog box