Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

CAD Configuration Setup Utility

June 2007

35

CallManager

Figure 5. 

CallManager window.

The CallManager window has two sections: the Publisher section and the Subscriber 
section. If you have only one CallManager, complete the Publisher section and leave 
the Subscriber section blank. If you have a CallManager cluster, which consists of one 
publisher CallManager and one or more subscriber CallManagers, complete both 
sections.

For the Publisher section, select Hostname or IP Address. Then type the location of 
the CallManager (the publisher CallManager if you have a CallManager cluster). 

If you have a single CallManager, leave the Subscriber section blank and click Apply.

If you have a CallManager cluster, add the locations of all of the subscriber 
CallManagers in the Subscribers section. To add a subscriber location, click Add. The 
Add/Edit Host dialog box appears. Enter the location of the subscriber CallManager in 
one of the following ways, then click Apply.

■

Select Hostname, then type the hostname of the subscriber CallManager.

■

Select Hostname, then choose the hostname of the subscriber CallManager 
from the drop-down list.

■

Select IP Address, then type the IP address of the subscriber CallManager.

NOTE:  If you change these settings after initial setup, you must 
restart the Sync Service and the VoIP Monitor Service to ensure that 
the change is registered with them properly.