Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Dial Strings
June 2007
71
To configure outgoing calls:
■
Enter information and select or clear the appropriate check boxes on the
Outgoing Calls tab as desired, and then click Apply to save your changes.
Outgoing Calls tab as desired, and then click Apply to save your changes.
Advanced Internal Dialing
The Advanced Internal Dialing tab (see
) enables you to configure more
internal dialing options. Access it by clicking the Advanced Dialing button on the
Outgoing Calls tab.
Outgoing Calls tab.
Table 5.
Outgoing Calls tab sections.
Tab Section
Description
Local area code
Enter the local 3-digit area code. NOTE: If you must dial
the area code for local calls, leave this field blank.
the area code for local calls, leave this field blank.
Advanced Dialing…
and
.
Prefixes
• Local line access code. Enter the number required to
access an outside local line
• Long distance line access code. The number
required to access an outside long distance line
• Ensure a 1 on long distance calls. Check to
automatically add a 1 at the beginning of a long
distance phone number
distance phone number
• Use area code for toll calls within the area code.
Check to automatically add the local area code to
any calls dialed to numbers not included in the local
exchange list.
any calls dialed to numbers not included in the local
exchange list.
• Use area code for local calls. Check to automatically
add the local area code to any calls dialed to
numbers included in the local exchange list.
numbers included in the local exchange list.
Local exchanges
Check All exchanges are local or click Add to build a list
of exchanges for which it is NOT necessary to add a 1
before dialing
of exchanges for which it is NOT necessary to add a 1
before dialing