Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
88
June 2007
Figure 41.
Wrap-up Data window.
2. Click Modify List to display the Wrap-up Data Editor dialog box (see
).
Figure 42.
Wrap-up Data Editor dialog box.
3. Type the new wrap-up data description in the Description field, and then click
Add.
The wrap-up data description is added to the Wrap-up Data list.
4. Click OK close the dialog box, and then click Apply to save your changes.
To edit a wrap-up data description:
1. Select the global or work flow group Wrap-up Data node in the navigation tree
to display the Wrap-up Data window (see
2. Click Modify List to display the Wrap-up Data Editor dialog box (see
).
Global level
Work flow group level