Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
CAD-BE Interface
July 2008
15
CAD-BE Interface
The CAD-BE interface displays information about active calls and provides phone call
handling functions. It also provides access to websites in its integrated browser. The
interface has the following parts:
handling functions. It also provides access to websites in its integrated browser. The
interface has the following parts:
■
Toolbar
■
Contact appearance pane
■
Contact management pane
■
Integrated browser tools
NOTE: Internet Explorer 7 has a security feature that places a
non-editable address bar directly below the title bar in the CAD-BE
interface. To remove this address bar, choose Tools > Internet
Options, select the Security tab, and select either the Local intranet
zone or the Trusted sites zone. Click Sites, then click Add. This adds
the CAD-BE website to the zone you selected. (The Local intranet and
Trusted sites zones have the setting "Allow websites to open windows
without address or status bars" enabled.)
non-editable address bar directly below the title bar in the CAD-BE
interface. To remove this address bar, choose Tools > Internet
Options, select the Security tab, and select either the Local intranet
zone or the Trusted sites zone. Click Sites, then click Add. This adds
the CAD-BE website to the zone you selected. (The Local intranet and
Trusted sites zones have the setting "Allow websites to open windows
without address or status bars" enabled.)
Figure 3.
CAD-BE interface
Toolbar
Contact
Appearance
Contact
Appearance
Contact
Management
Management
Browser tools