Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide
14
July 2008
Logging Out
You can log out only from the Not Ready agent state.
To log out:
1. Change to the Not Ready agent state.
2. Click Logout on the toolbar. If your system is configured to require reason
codes, the reason code menu appears. Choose the appropriate reason code,
then click OK. You are now logged out of the ACD.
then click OK. You are now logged out of the ACD.
3. Exit Agent Desktop by clicking Close (the X in the upper right corner of the
window).
4. Click Close to close the integrated browser window, if it is open.
NOTE: You should log out before you exit Agent Desktop. If you exit
Agent Desktop without logging out, you will remain logged into the
ACD for another 20 minutes. While Agent Desktop is running, one
Agent Desktop software license remains in use, which may prevent
another user from logging in. After 20 minutes you will be
automatically logged out.
Agent Desktop without logging out, you will remain logged into the
ACD for another 20 minutes. While Agent Desktop is running, one
Agent Desktop software license remains in use, which may prevent
another user from logging in. After 20 minutes you will be
automatically logged out.